KoribazarReturn & Exchange PolicyAt Kori Bazar, customer satisfaction is our priority. If you receive a damaged, defective, incorrect, or significantly different product, we are here to help.
Return & Exchange Window
You can request a return or exchange within 3 days of receiving your order.
How to Request
Contact us through WhatsApp, phone, Facebook Messenger, or Live Chat. Please provide your Order ID and details of the issue. We may request photos or videos for verification.
Exchange
If the product is damaged, defective, or incorrect, we may arrange an exchange with a replacement product, subject to availability.
Refund
If an exchange is not possible, an eligible refund may be provided through the available payment method. For Cash on Delivery (COD) orders, refunds may be processed through bKash or other available mobile banking services.
Return Conditions
- Products must be unused and in their original condition and packaging.
- Products damaged due to customer misuse are not eligible.
- Return or exchange requests must be made within 3 days of delivery.
Pre-Order Products
Pre-order products can be returned or exchanged only if they are received damaged, defective, or incorrect.
For assistance with a return or exchange, please contact Kori Bazar Customer Support.
Kori Bazar — Premium Products for Everyone.