Overview
Baazar Kori (kori bazar) provides an exchange and return facility if there is a manufacturing defect or if the wrong product was delivered.
Mandatory Requirement
- Unboxing Video: An unboxing video is mandatory to claim a return or exchange. Requests without video proof will not be accepted.
Return Eligibility & Conditions
- Timeframe: If a refund is approved, it is processed within 72 hours of receiving the item at their warehouse.
- Packaging & Accessories: You must return the item in resalable condition with all original packaging, intact seals, boxes, warranty cards, manuals, labels, stickers, and free gifts. Do not apply adhesive tape directly to the product packaging.
- Non-Returnable Items: Clearance sale items, items with broken or torn seals, undergarments, chargers/adapters/accessories, items with scratches, and unpaid gift items.
Delivery Charges & Fees
- Defective / Faulty Items: If the return is due to a product defect or seller error, Baazar Kori covers the courier costs (standard refund covers up to ৳70 Inside Chattogram and ৳130 outside Chattogram).
- Change of Mind / No Fault: If the product is intact but you wish to return it, you must pay the return shipping costs, along with any applicable payment processing fees. Any discounts or cashbacks received will be deducted.
Contact Information
- Customer Support: +881820066730 (9:00 AM – 11:00 PM)